Notes

What we make,
and how we think

Notes on the work, the decisions behind it, and what is new with us.

What an audience actually believes
Work Eddie Kaufholz, Founder + CEO Work Eddie Kaufholz, Founder + CEO

What an audience actually believes

Most communications work decides on a message first and goes looking for an audience second. The Center for Public Justice asked PILLAR to run it the other way: ten months of a field's output, more than three hundred posts, ten anonymous interviews, and one finding nobody would have guessed.

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A decade of learning, pointed forward
Work Eddie Kaufholz, Founder + CEO Work Eddie Kaufholz, Founder + CEO

A decade of learning, pointed forward

Three Roots International reached ten years of work in Ethiopia in 2025. Ten years produces a great deal of learning, and the interesting question at a milestone is what you do with it.

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From very far away, into your feed
Work Eddie Kaufholz, Founder + CEO Work Eddie Kaufholz, Founder + CEO

From very far away, into your feed

World Hope International has been working on clean water, global health, protection, and emergency relief since 1996. That work happens very far from the people who make it possible. PILLAR is now their creative, communications, and marketing team, and the job is closing the distance.

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The art was already on the walls
Work Eddie Kaufholz, Founder + CEO Work Eddie Kaufholz, Founder + CEO

The art was already on the walls

Lindsay Letters was thriving long before PILLAR arrived, with its art hanging in homes across the country. The job was to match the speed of a moving train and build the backbone underneath the email program and paid media.

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